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The dmx fixtures are not responding

PostPosted: 23 May 2011, 10:38
by support
The menu option "Fixtures Setting" is grayed.

Usually, the problem comes from a resident antivirus/firewall protection software which blocks internal ip communication.
And most of the time, the Windows firewall blocks it. You have to select "Unblock" in "Windows Security Alert" window.

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If you selected "Keep blocking", you have to manually open the port #7347.

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Re: I see the objects but not the fixtures

PostPosted: 13 May 2018, 15:12
by support
Please check also that in the main menu "Preferences", tab "Network", the IP for the software is "127.0.0.1".

"127.0.0.1" means "local" ; this always works (whatever is the real IP address of the computer) when the main program and the 3D program are running on the same computer.