I see the objects but not the fixtures

graphic representation in 3 dimensions

I see the objects but not the fixtures

Postby support » 23 May 2011, 10:38

The menu option "Fixtures Setting" is grayed.

Usually, the problem comes from a resident antivirus/firewall protection software which blocks internal ip communication.
And most of the time, the Windows firewall blocks it. You have to select "Unblock" in "Windows Security Alert" window.

Image

If you selected "Keep blocking", you have to manually open the port #7347.

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The Lighting Controller
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Re: I see the objects but not the fixtures

Postby support » 22 July 2016, 18:34

Update for V7 & V8: replace "ControlBoard" by "TheLightingController".
The Lighting Controller
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Re: I see the objects but not the fixtures

Postby support » 13 May 2018, 15:12

Please check also that in the main menu "Preferences", tab "Network", the IP for the software is "127.0.0.1".

"127.0.0.1" means "local" ; this always works (whatever is the real IP address of the computer) when the main program and the 3D program are running on the same computer.
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