The Lighting Controller

I'm fairly new to ShowXpress and am learning how to program lights, I have been following the step by step video guide that Chauvet has put on their website for those who are new to the software. Everything has worked so far but i cant seem to get the fixtures to produce light, i have set all the steps for each fixture on a clean slate and still no light in the 3D view. PLEASE HELP, this seems like an easy fix but I can't figure out how to make this work. THANKS!

There can be quite a few things.
1- check if the demo show works
2- have you clicked on the "3D" view button
3- if your interface is "usb cable" disconnect it as it will not work together with 3d
John

My intelligent lights seem to move in the 3D viewer as i programmed them to do so, but still no light coming from the fixtures.

Please post the personality file (in tab Editor => Fixtures, right click over the fixture, select the menu "Edit fixture", and press the button "Export" in the window "Edit fixture").
We will check it.

Okay thank you, here is the file.

With channel dimmer (#7) on, plus one RGB channel (#1 - #3) on, we see the beam, here.

I am having the same issue with a fixture profile I made. Can you take a look at it?

Thanks! Sorry for the hijacking!!

Also is there a best practices for making a fixture profile?

The channel "color" must have color levels.
It is also better to use "shutter" instead of "strobe".
For better understanding, please have a look at the fixtures in the demo_show (viewtopic.php?f=85&t=4556).

Excellent!!! Thank you very much for the reply!!!
Have a great weekend!