3D viewer crashes when changing object position [fixed]

graphic representation in 3 dimensions

3D viewer crashes when changing object position [fixed]

Postby mrchacha100 » 27 April 2023, 10:16

Programing today with 3d viewer and everytime you move an object (man) in viewer and close object settings 3d viewer crashes. After reopening each time, around the 5th time, Lighting Controller crashes...(Losing my lovely new palette) :oops:

Lightshow attatched

https://drive.google.com/drive/folders/ ... share_link


Thanks
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Re: 3D viewer crashes when changing object position

Postby support » 03 May 2023, 22:25

Do you see that with an Intel or a M1/M2 Mac computer ?
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Re: 3D viewer crashes when changing object position

Postby mrchacha100 » 04 May 2023, 07:34

Intel. Your program is unusable for pre programming on M1
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Re: 3D viewer crashes when changing object position

Postby support » 05 May 2023, 11:19

We checked on both "Ventura Intel" and "Ventura M1" computers.
We are unfortunately not able to reproduce your problem.
This video is our test with Ventura M1: https://youtu.be/emJEkY3j4LY

Could you please tell us how to reproduce this problem ?
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Re: 3D viewer crashes when changing object position

Postby mrchacha100 » 11 May 2023, 10:27

This happens not on the new version but on the last el capitan version. As before, it is not possible to program any timeline lights how's on the latest version until the sync problem is addressed. If this was fixed then it would be possible to work again in the new versions, on modern machines. But until then unfortunately, we are stuck using this version on a 2008 machine. I suspect you fixed it in newer versions but the other bugs prevent this being used. In our previous correspondence you can check the version being used.
Thanks for the reply
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Re: 3D viewer crashes when changing object position

Postby support » 13 May 2023, 18:03

Please do not post problems of old versions of our software, or at least specify clearly the version in the thread title.
FYI, we are not able to compile old versions of our software.
We lost precious time trying to reproduce a problem that can not be reproduced anymore.
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