Second universe doesn't or respond late in 3D

graphic representation in 3 dimensions

Second universe doesn't or respond late in 3D

Postby OwlyDay » 16 June 2022, 08:49

Hello,

I have a lightshow created with 2 universes. All the lights in the first universe react immediately to the things you do in the steps (editor) and produced scenes in live. The second universe don't. It is slow, afterwards or doesn't react at all...

Do you recognize this?
Is there a solution?

Rgeards,
Marijn
OwlyDay
 
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Re: Second universe doesn't or respond late in 3D

Postby SeekLighting » 16 June 2022, 09:44

Hey mate,

What interface are you using to output the two universes? Is it both through the one USB dongle? Two USB dongles? Or one through USB and one through ArtNet?
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Re: Second universe doesn't or respond late in 3D

Postby OwlyDay » 16 June 2022, 10:17

SeekLighting wrote:Hey mate,

What interface are you using to output the two universes? Is it both through the one USB dongle? Two USB dongles? Or one through USB and one through ArtNet?

For now only the software in 3D. In real it will be 2 19" rack modules by a USB interface from each rack module. The DMX goes well (diagram) but only the 3D doesn't work properly.

So no Dongles or Artnet. USB interface to 19" rack modules
OwlyDay
 
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Re: Second universe doesn't or respond late in 3D

Postby support » 21 June 2022, 07:32

Please post a link to download a ZIP of your lightshow (https://thelightingcontroller.com/viewt ... ?f=3&t=168).
Or if privacy, please email it to support.
We will take a look at it.
The Lighting Controller
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