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Editor quit working and now won't open [fixed]

PostPosted: 06 June 2014, 19:28
by desertcanyonkat
I found several posts about this subject but couldn't find where anyone had a solution that worked to get editor to open again.
I was working on a scene last night and starting to add in the moving fixtures into each step when a window popped up and said the software had unexpectedly encountered a problem and had to close. After opening the program again, my recent changes were in live, setup and 3D, but I could not get editor to open. I reloaded the software and tried opening from my saved show on a card and still editor wouldn't open.
If anyone has a solution to this, I'd appreciate it. I have a few months to get this show ready, but I'm new to this software (and some of the fixtures themselves) so I need all the time at my disposal to get done. Thanks.

Re: Editor quit working and now won't open

PostPosted: 06 June 2014, 21:52
by support
Please post (or email us) your lightshow.
viewtopic.php?f=3&t=168
We will check it.

Re: Editor quit working and now won't open

PostPosted: 07 June 2014, 02:28
by desertcanyonkat
I reloaded the software again (the fourth time today) and now its working. Thanks.