TheLightingController crashes Randomly

post here topics for Mac OS only

Re: TheLightingController crashes Randomly

Postby TACVideo » 04 October 2023, 21:50

9.3.8 crashed today, so going back to 9.2.38
TACVideo
 
Posts: 45
Joined: 10 March 2021, 19:57

Re: TheLightingController crashes Randomly

Postby support » 01 November 2023, 10:24

Hello,
We found a minor memory leak in the hardware library.
This fixed problem will not change anything on Windows, but it may on MacOS (Unix based systems are more sensible).
This fixed problem should fix a possible error message when you quit our software on MacOS.
We are not sure it will help for your problem, but it worth a try.

Please try the new fix file: https://download.thelightingcontroller. ... ew/fix.zip
In case of MacOS signature problem, we made also a new DMG file for you here: https://download.thelightingcontroller. ... roller.dmg
In all cases, do not forget to copy the file "efk_hardware.dylib" ; this is the only updated file.
The Lighting Controller
support
Administrateur
 
Posts: 10571
Joined: 07 December 2009, 16:32

Re: TheLightingController crashes Randomly

Postby TACVideo » 01 November 2023, 17:58

Thanks, needed the DMG version, downloaded and giving 9.3.10 a try... (
TACVideo
 
Posts: 45
Joined: 10 March 2021, 19:57

Re: TheLightingController crashes Randomly

Postby TACVideo » 01 November 2023, 19:50

Well that didn't last long, just crashed again... back to 9.2.38
TACVideo
 
Posts: 45
Joined: 10 March 2021, 19:57

Re: TheLightingController crashes Randomly

Postby support » 01 November 2023, 22:21

Noted.
And no crash with V9.2.38 ?
The Lighting Controller
support
Administrateur
 
Posts: 10571
Joined: 07 December 2009, 16:32

Re: TheLightingController crashes Randomly

Postby TACVideo » 02 November 2023, 03:25

Crashes with 9.2.38 happen, but are more rare since MacOS 13.5.2, like maybe once a month.
TACVideo
 
Posts: 45
Joined: 10 March 2021, 19:57

Re: TheLightingController crashes Randomly

Postby support » 02 January 2024, 17:45

The binary file of the current fix for V9.3.11 has been recompiled with a new compiler.
We are not sure it will help for your problem, but it worth a try.
The Lighting Controller
support
Administrateur
 
Posts: 10571
Joined: 07 December 2009, 16:32

Re: TheLightingController crashes Randomly

Postby TACVideo » 02 January 2024, 18:41

Thanks, if you're referring to this link https://download.thelightingcontroller. ... ew/fix.zip it (after forcing it to open in Privacy & Security) gives me
"Error loading library 'efk_hardware' !"
TACVideo
 
Posts: 45
Joined: 10 March 2021, 19:57

Re: TheLightingController crashes Randomly

Postby support » 02 January 2024, 19:30

The Lighting Controller
support
Administrateur
 
Posts: 10571
Joined: 07 December 2009, 16:32

Re: TheLightingController crashes Randomly

Postby TACVideo » 02 January 2024, 22:35

This link gets me 9.3.10 (dated Oct 12)
TACVideo
 
Posts: 45
Joined: 10 March 2021, 19:57

PreviousNext

Return to Mac OS

Who is online

Users browsing this forum: No registered users and 34 guests