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Application keeps closing

PostPosted: 31 October 2022, 18:03
by 1314shaun
Hello

I have recently got some new moving heads and every time to generate a scene with these fixtures it throws out and the closes the application.All the other fixtures are fine and I can generate as normal.

Any ideas?

Re: Application keeps closing

PostPosted: 01 November 2022, 09:04
by support
Please check the version of our software is 9.2.38 or higher.
If yes, please post a link to download a ZIP of your lightshow (https://thelightingcontroller.com/viewt ... ?f=3&t=168). We will check it.
Please confirm also your OS is MacOS (your profile says Windows).

Re: Application keeps closing

PostPosted: 10 November 2022, 04:07
by dumbfungus
oh I would like to jump on this train too! it's been happening for years, on both my windows computer as well as my Mac. all are current versions.

https://drive.google.com/file/d/1rTCeKC ... sp=sharing

this is a new show I started building a few weeks ago, but my original show also did it all the time too. that one was over inflated with buttons and pages for fixtures I didn't even own. it was 3 universes worth of stuff, but only 1 actually used. I figured that's what caused the crashing.

but this new one, which is the link above, is much slimmer and doesn't even have that much put into it yet. I feel like it's related to the generators, or maybe the midi faders controlling some of them.