Application keeps closing

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Application keeps closing

Postby 1314shaun » 31 October 2022, 18:03

Hello

I have recently got some new moving heads and every time to generate a scene with these fixtures it throws out and the closes the application.All the other fixtures are fine and I can generate as normal.

Any ideas?
1314shaun
 
Posts: 27
Joined: 10 August 2015, 19:52

Re: Application keeps closing

Postby support » 01 November 2022, 09:04

Please check the version of our software is 9.2.38 or higher.
If yes, please post a link to download a ZIP of your lightshow (https://thelightingcontroller.com/viewt ... ?f=3&t=168). We will check it.
Please confirm also your OS is MacOS (your profile says Windows).
The Lighting Controller
support
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Re: Application keeps closing

Postby dumbfungus » 10 November 2022, 04:07

oh I would like to jump on this train too! it's been happening for years, on both my windows computer as well as my Mac. all are current versions.

https://drive.google.com/file/d/1rTCeKC ... sp=sharing

this is a new show I started building a few weeks ago, but my original show also did it all the time too. that one was over inflated with buttons and pages for fixtures I didn't even own. it was 3 universes worth of stuff, but only 1 actually used. I figured that's what caused the crashing.

but this new one, which is the link above, is much slimmer and doesn't even have that much put into it yet. I feel like it's related to the generators, or maybe the midi faders controlling some of them.
dumbfungus
 
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Joined: 07 November 2019, 20:26


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