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unexpected crashing

PostPosted: 21 December 2021, 16:57
by King-Bach
Can someone help me determine why the "TheLightingController" APP is crashing randomly?

Attached Crash report.

Re: unexpected crashing

PostPosted: 21 December 2021, 19:07
by support
Please check you are using the version 9.2.23 (or 9.2.29) of our software.

Re: unexpected crashing

PostPosted: 27 December 2021, 20:47
by King-Bach
I’m running 9.2.23. And it’s still crashing :-(

Re: unexpected crashing

PostPosted: 27 December 2021, 22:53
by support
Noted.
Next step is please try now without the dmx interface (disconnect the usb line from the PC to the dmx interface).