Icons not available from ControlBoard [closed]

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Icons not available from ControlBoard [closed]

Postby Sovalite » 24 January 2011, 19:33

I just installed the SweetLight software on my MacBook, but when the software is up and running, nothing is happening when I'm clicking the icons available. I can start the Editor and Setup from the SweetLight folder, but that's it.

How come, one wonders?


/Erik
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Re: Icons not available from ControlBoard.

Postby tomrbland » 24 January 2011, 19:50

Are you launching the programs from the control board?
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Re: Icons not available from ControlBoard.

Postby Sovalite » 25 January 2011, 19:36

No.

From ControlBoard I can't either change settings, import/export shows, set equipment, build scenes, play light show, go to 3D, upload scenes to the interface, access dmx/midi patch, or anything.
Something is not right...

/Erik
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Re: Icons not available from ControlBoard.

Postby Sovalite » 25 January 2011, 19:39

ps. It recognizes the interface though...

/E
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Re: Icons not available from ControlBoard.

Postby tomrbland » 25 January 2011, 21:37

What version are you running?
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Re: Icons not available from ControlBoard.

Postby support » 26 January 2011, 09:38

May be the reason is viewtopic.php?f=10&t=603 (?)
Please read also this: viewtopic.php?f=10&t=604
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Re: Icons not available from ControlBoard.

Postby JazzyJ » 09 July 2011, 05:38

The icons are not appearing for me either. I've tried everything from reinstalling and what was suggested above but they still wont work. it wont allow me to click on them.
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Re: Icons not available from ControlBoard.

Postby support » 09 July 2011, 08:05

This topic is for MacOS only, and your profil says your OS is Windows. Are you using MacOS ?
If MacOS, please:
- send us a screenshot of your screen
- tell us more about your computer (what model, what is exactely your OS version, are you using other specific software/hardware, ...)
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Re: Icons not available from ControlBoard.

Postby JazzyJ » 10 July 2011, 18:45

My computer is a MacBook and Im using Mac OS X 10.4.11. As you can see from the screenshot, the control board is up but the icons arent accessible. They dont light up at all when I move my mouse over them. Having the interface plugged in doesnt work either.
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Re: Icons not available from ControlBoard.

Postby support » 11 July 2011, 08:31

Mac OS X 10.4 (Tiger) was replaced by Mac OS X 10.5 (Leopard) in year 2007.
Our MacOS software (V6) was born in year 2009.
So we are not able to make our software compatible with Tiger.
Sorry for this.
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