Sierra - "efk_hardware not found"

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Sierra - "efk_hardware not found"

Postby support » 20 September 2016, 21:51

Our software presently does not work correctly under MacOS Sierra.
To use our software without problem, please do not update to Sierra, and wait we come back to you with better news.
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Re: Sierra - problems

Postby support » 09 October 2016, 18:20

The first problem is Sierra has a the new protection level.
Without telling you, Sierra moves our program into a sandbox. Then it logically does not find the library. The result is this window:
Sierra_problem_efk_library.jpg
Sierra_problem_efk_library.jpg (10.21 KiB) Viewed 2118 times

For more infos, please read this: https://www.tekrevue.com/tip/gatekeeper-macos-sierra/
It is however possible to install our current software version, without having to disable Gatekeeper, by importing our software (the DMG file) from somewhere else than from internet (for instance from a usb key). Our next DMG files will be signed, so this problem will not exists anymore in the future.

The second problem is visual glitches.
We are working on this.
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Re: Sierra - problems

Postby support » 19 October 2016, 07:40

First problem is fixed in V8.1.29.
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