Won't start up. "Failure. License not found" [fixed]

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Won't start up. "Failure. License not found" [fixed]

Postby soulmandj » 25 August 2010, 14:17

I thought it was free. In any case how do you license it. I'm looking for something to replace PCDJ DMX. :roll:
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Re: Won't start up. "Failure. License not found"

Postby support » 25 August 2010, 15:46

The software is effectively free.
This message happen when some files are missing, so it should not exist.
Please check we are using the current software version (V6.24).
Then proceed to a standard Mac software installation (DMG file install).
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Re: Won't start up. "Failure. License not found"

Postby djjimmyg » 17 November 2010, 03:57

you need to keep all of the folders together

I had this same error when I tried to move the applications on the dock. They need to be in the show express folder - i think because the control panel will probably not know where to launch them from and so it shoots an error.

Try to move all of the component apps into the original ShowXpress folder and then try to launch them again. Or download it again to be sure that you have them in the right places.

Hope that helps
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Re: Won't start up. "Failure. License not found"

Postby support » 17 November 2010, 08:11

Yes, it is obviously not allowed to move an application of our software.
The "alias" feature is made for that.
Just create an "alias" of the APP file, and put it wherever you want.

PS: "alias" in MacOS is like "shortcut" in Windows.
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