ControlBoard crashes with interface Cable [fixed]

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ControlBoard crashes with interface Cable [fixed]

Postby Pink-noise » 06 June 2010, 17:52

I get this error- message when i start-up the control prg.
Can someone help me out.

Kind regards,
Ronald

Process: ControlBoard [247]
Path: /Volumes/DMG_ShowXpress/ShowXpress/ControlBoard.app/Contents/MacOS/ControlBoard
Identifier: ControlBoard
Version: ??? (0.1)
Code Type: X86 (Native)
Parent Process: launchd [188]
...
[Removed]
Pink-noise
 

Re: Control bord error on mac

Postby support » 07 June 2010, 10:29

Could you please do this ?
1 - try to open application ControlBoard without any interface plugged to the computer, and tell us if same problem still occurs ?
2 - if no error message without any interface, please tell us with which interface you get the error message
3 - if error message is still existing without any plugged interface, the problem might come from your lightshow. So we need you send us a copy of the folder "TheLightingController". Here is how to proceed:
Image
- find you home_directory (replace the name "Caroline" by your name)
- make a right mouse click on the icon of "TheLightingController"
- select "Compress "TheLightingController""
- email us the zip file
We will check it.
The Lighting Controller
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Administrateur
 
Posts: 10538
Joined: 07 December 2009, 16:32

Re: Control bord error on mac

Postby Pink-noise » 14 June 2010, 05:48

Without the interface plugged in the software is working fine.
The interface I use is: Sweetlight USB cable
Pink-noise
 

Re: ControlBoard crashes with interface Cable [fixed]

Postby support » 14 June 2010, 06:57

The Lighting Controller
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Administrateur
 
Posts: 10538
Joined: 07 December 2009, 16:32


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