Error loading library efk_hardware

post here topics for Mac OS only

Error loading library efk_hardware

Postby djumang » 12 August 2022, 19:02

Any workarounds for running the software on MacOS Monterey? I tried the Catalina fix file that was sent to me by Chauvet support and I am still getting the "Error loading library efk_hardware" error.
djumang
 
Posts: 3
Joined: 12 August 2022, 18:59

Re: MacOS Catalina [done]

Postby support » 15 August 2022, 08:30

This thread is quite old and it problem is fixed.
Please make new post for new problem.

The latest software is available here: https://download.thelightingcontroller. ... ss_Mac.dmg
(https://thelightingcontroller.com/viewt ... f=85&t=114)
Please install that one.
The Lighting Controller
support
Administrateur
 
Posts: 9842
Joined: 07 December 2009, 16:32

Re: MacOS Catalina [done]

Postby djumang » 18 August 2022, 04:55

support wrote:This thread is quite old and it problem is fixed.
Please make new post for new problem.

The latest software is available here: https://download.thelightingcontroller. ... ss_Mac.dmg
(https://thelightingcontroller.com/viewt ... f=85&t=114)
Please install that one.


I installed the version you have linked above and tried opening it on my Macbook M1 Pro running MacOS Monterey 12.2.1. I am still getting the same error, "Error loading library 'efk_hardware' !" Do you have any advice on how I can get the software to run? I tried loading it from the DMG directly, dragging it to the Applications folder first and then running it, and also dragging it to my Desktop and running from there. Same issue each time.
djumang
 
Posts: 3
Joined: 12 August 2022, 18:59

Re: Error loading library efk_hardware

Postby support » 18 August 2022, 09:02

We PM you a link to the previous software version.
Could you please try it and let us know the result ?
The Lighting Controller
support
Administrateur
 
Posts: 9842
Joined: 07 December 2009, 16:32

Re: Error loading library efk_hardware

Postby djumang » 18 August 2022, 17:15

support wrote:We PM you a link to the previous software version.
Could you please try it and let us know the result ?


I just tried the old version you sent me and unfortunately, I am still seeing the same issue.
djumang
 
Posts: 3
Joined: 12 August 2022, 18:59

Re: Error loading library efk_hardware

Postby support » 19 August 2022, 09:08

Hum !
This previous software version has been installed on Mac computers for months.

Please confirm you proceed like this for software installation:
- open the DMG file
- drag the folder "TheLightingController" into your Desktop or in the folder "Applications" (up to you). This will create a new folder "TheLightingController".
- eject the DMG volume
- run the program "TheLightingController" in the new folder "TheLightingController"

Please confirm also that you respect this: https://thelightingcontroller.com/viewt ... =10&t=6430
The Lighting Controller
support
Administrateur
 
Posts: 9842
Joined: 07 December 2009, 16:32


Return to Mac OS

Who is online

Users browsing this forum: No registered users and 5 guests