Fixtures profiles lost with "Export lightshow" [fixed]

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Fixtures profiles lost with "Export lightshow" [fixed]

Postby Joede@ptd.net » 09 January 2019, 16:30

Using the above software versions. When I export a light show it looses all the fixture DMX addresses and profiles. I keep backups of my files so not an emergency.

Looking through past topics it appears this is or was an issue for users in the past also. I did not see any suggestions or directions to repair the issue. Has this issue been resolved? If so can you pass along any information to repair.
Joede@ptd.net
 
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Re: Mac OS Mojave 10.14.2, Showexpress v9.1.11 Export Proble

Postby support » 09 January 2019, 16:50

Can you please send us:

1. a zip of the folder where is your lightshow (in the folder "home_directory/TheLightingController/lightshows/")
2. a zip of the folder which is generated by the function "Export lightshow"
https://thelightingcontroller.com/viewt ... ?f=3&t=168

And we will check that.
The Lighting Controller
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Re: Mac OS Mojave 10.14.2, Showexpress v9.1.11 Export Proble

Postby Joede@ptd.net » 10 January 2019, 13:29

I tried it again this morning and cannot repeat the issue. If it happens again I will upload the files and create a new post.
Joede@ptd.net
 
Posts: 7
Joined: 13 May 2016, 23:58


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