Crash Report and Help on High Sierra 10.13.3

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Crash Report and Help on High Sierra 10.13.3

Postby Callum Allan » 28 February 2018, 17:46

I have had multiple crashes on the new version of sierra. I wish I hadn't upgraded as I have a big show this weekend and I can't afford for the software to crash. Is there any fix to this I can implement before the weekend? I will also include the crash report.
ShowXpress V8.2.28
DMX512 Interface
APC Midi Mini Controller
Callum Allan
 
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Re: Crash Report and Help on High Sierra 10.13.3

Postby support » 28 February 2018, 18:36

So far, no problem with High Sierra since version 8.2.28.

So if we right understand:
- the lightshow and software were working ok of under Sierra
- the same lightshow with the same software version crashes under High Sierra

Can you please confirm this ?
The Lighting Controller
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Re: Crash Report and Help on High Sierra 10.13.3

Postby Callum Allan » 28 February 2018, 21:06

Hello,

Yes. The same lightshow and same software version caused the software to crash after installing High Sierra. I have since installed the fix and updated showxpress to version 8.2.32 which has not crashed on me yet. Hopefully this has solved the problem but are yet to test it in a working environment.
ShowXpress V8.2.28
DMX512 Interface
APC Midi Mini Controller
Callum Allan
 
Posts: 19
Joined: 24 February 2013, 11:31
Location: UK, Scotland


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